The Pakistan Railways Headquarters in Lahore has announced a major recruitment drive for the position of Front Desk Manager (Female) across multiple railway stations. This opportunity is open to talented and motivated women from various districts of Pakistan who wish to be part of a prestigious national institution. The appointments will be made purely on a contract basis for a term of two years, with the possibility of extension based on performance.

As Pakistan Railways continues to modernize and improve its services, this initiative is a key step in enhancing passenger facilitation at some of the busiest stations in the country. Women with backgrounds in hospitality, tourism, and customer service are especially encouraged to apply. The recruitment aims to promote professionalism, diversity, and excellent service at railway stations nationwide.

Details of Pakistan Railways Headquarters Lahore Front Desk Manager Jobs 2025

Job Title	Pakistan Railways Headquarters Lahore Front Desk Manager Jobs 2025
Job Type	Full Time
Salary	60,000
Organization	Pakistan Railways
Place of Posting	Pakistan
Address	Lahore
Last Date	5-June-2025
Number of Vacancies	56
Postal Code	54000
Posting Date	20-May-2025

Post: Front Desk Manager (Female)
No. of Posts: 56
Age Limit: Not specifically mentioned (Relaxation as per government policy)

Qualification:

Associate Degree in Hospitality & Tourism
OR
Bachelor’s Degree with qualification in hospitality, tourism, or hotel management
OR
Diploma in Hospitality, Tourism Qualifications must be from recognized and reputed institutions.

Experience / Job Description:

Responsible for ensuring smooth and efficient front-line operations at major railway stations including Lahore, Rawalpindi, Multan, Peshawar, Karachi, Faisalabad, and Rohri.
Duties include handling passengers, providing information, addressing concerns, and maintaining coordination with internal departments.
Strong communication and interpersonal skills are required.

This position plays a vital role in handling the growing footfall at railway stations, assisting travelers with timely information, and maintaining a welcoming environment. Selected candidates will be posted at important urban railway hubs, making this role both dynamic and essential for daily railway operations.

How to Apply for Pakistan Railways Front Desk Manager Job

Applicants interested in this opportunity must follow the application procedure carefully:

Application Mode: Only online applications are accepted.
Apply Through: Visit the National Job Portal at https://njp.gov.pk
Application Deadline: Apply within 15 days from the date of advertisement publication.
Documents Required: Make sure to upload all necessary educational, experience, and identification documents while applying online.
Government Employees: If you are currently serving in any government or semi-government organization, you must apply through proper channel along with an NOC from your department.
Important Note: No hand-submitted or late applications will be entertained.

Only shortlisted candidates will be contacted for the next stage of the recruitment process. Applicants are advised to regularly check their email and the NJP portal for updates.

Additional Important Guidelines

Contract Duration: Initial contract period is 2 years, extendable based on satisfactory performance.
Salary Package: Monthly salary will be Rs. 60,000/- or more, as per the Standard Pay Package notified by the Finance Division.
Age Relaxation: Will be granted as per Government policy.
Experience Consideration: Candidates with relevant experience will be given preference.
Quota Policy: All appointments will be made following the applicable federal quota system.

Selected candidates will also be required to complete mandatory training arranged by Pakistan Railways. Furthermore, they will need to sign a bond agreement worth Rs. 200/-, along with one surety. This bond ensures that the government will be compensated if the candidate leaves before completing the training or probation period.

FAQs – Pakistan Railways Front Desk Manager Recruitment

Q1: Who is eligible to apply for the Front Desk Manager post?
A: Females with a degree or diploma in hospitality, tourism, or hotel management from a reputed institute are eligible.

Q2: What is the salary for the Front Desk Manager role?
A: The salary is Rs. 60,000/- per month or higher, depending on the government pay scale.

Q3: Is this a permanent job?
A: No, the job is contract-based for two years, extendable based on performance.

Q4: Can government employees apply?
A: Yes, but they must apply through proper channel and provide an NOC.

Q5: How can I apply for this job?
A: Submit your application online via the National Job Portal at https://njp.gov.pk within 15 days.

Q6: Is experience mandatory for this position?
A: Relevant experience is preferred and will be given weightage during shortlisting.

Q7: Will there be any training for selected candidates?
A: Yes, mandatory training will be conducted before posting.

Q8: Is there any age relaxation for candidates?
A: Yes, age relaxation will be granted as per government rules.

Q9: What happens if someone submits fake documents?
A: Submission of forged documents will lead to disqualification and legal action.

Q10: Will any travel allowance be provided for interviews?
A: No TA/DA will be provided for attending interviews.

Final Thoughts

This is a golden opportunity for educated and skilled women to become part of Pakistan Railways, one of the oldest and most respected institutions in the country. The role of Front Desk Manager offers not only a respectable income but also a chance to serve the public, learn professional skills, and work in a disciplined and structured environment.

If you meet the eligibility criteria and are passionate about customer service and public facilitation, make sure to submit your application before the deadline. Pakistan Railways is looking for confident, dedicated, and people-friendly individuals to join their team.

For any queries, candidates can contact:
Dy-Chief Personnel Officer
Phone: 042-99205702